Public Works Commission in 955 Old Wilmington Road

Customer Reviews about Public Works Commission:

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  When I started my service, the agent told me I should keep my irrigation meter on as "it was only $3 a month to do so and the reconnect fee was higher for a whole year." Fast forward 6 months later, and I have been charged $32 a month for the privilege of never using my irrigation system, only to be finally told the reconnect fee is only $22. Why did they lie to scam me out of $192?
  By Matthew Terry, June 20, 2017
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  My PWC bill for the first couple months was about $125 to $170 a month. I stay in a small two bedroom apartment with just my toddler and myself. After the first couple months my bill ran $230 to $280. I called PWC and was told my 3 different customer service reps that the water coming from my apartment was abnormally high and that I probably have a leak at my apartment. After hiring two plumbers to come check the apartment--no leak was found. I called PWC back and let them know. They then said well the water on the account looks normal, that its the electric that is high. I asked them why in the world 3 employees told me it was a water leak and now after hiring a plumber and nothing was found coincidentally its now the electric. Then they told me that my use is average. I asked well if its "NOW" average, then why is my bill so much more expensive than everyone else in my apartment complex. I was told by an employee at PWC that I cannot compare how long I take showers to other people in my complex. I said well then why did you just tell me that my use was average. Basically, long story short, I was getting the run around and they are ripping people off.
  By Jennifer Gardner, April 20, 2017
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  I've been with pwc for around 3 years. The customer service is pretty poor, their system has errors after which they cut your power, it feels like they make up their prices (I was gone on vacation, no one was home, and I received a bill for twice my normal monthly amount.,with nothing left on). I gave a star for quick power restorations when the power goes out. Hopefully they change a bit so I can change this to a positive review.
  By Michael Scott, October 24, 2016

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